Close

Terms and Conditions

  1. All applications, confirmations, enquiries and payments will be made through Hopeful & Glorious.

  2. If you are offered a stand, the fee must be paid in full within 14 days. If you have not paid within the 14 days the stall will be reallocated. Bookings are only final once we have received full payment and a completed booking form with all required details.

  3. As this is an event to promote the work of artists, makers and designers, all the products on the stand should be created by the artist/s represented on the stand.

  4. All stall locations are allocated in advance with the area of space which has been paid for. If you require more space (e.g. for print racks, rails etc) you will need to contact us in advance and there will be an additional charge.

  5. Please consider Health & Safety issues and inspect your stall regularly for potential hazards. Makers are responsible for their own public, product and stall liability insurance and if appropriate PAT testing. It is the maker’s responsibility to display your work safely with full responsibility for the liability of products and the public in relation to the stall. Any breakages are the responsibility of the artist.

  6. All artists are expected to add information to their websites, social media etc.

  7. Strictly nothing is to be attached/stuck to the walls.

  8. Exhibitors will be held responsible for any damage that they cause to the venue. Should there be any significant damage, the exhibitor will be charged for the full cost of repair or replacement and will be refused future bookings.

  9. There is no stall lighting – just overhead room lighting. If your work needs a specific level of lighting please bring appropriate lighting such as battery powered Work lights / LEDs.

  10. Makers must attend both Saturday and Sunday for the full day 11am-5pm. Stands may be left up overnight on the Saturday. We do not accept any responsibility for loss or damage to any property left overnight.

  11. We expect stallholders to offer quality customer care and offer to replace or refund if any product sold is found to be damaged, faulty or unsuitable for use.

  12. Stall holders are required to use the provided tables.

  13. The venue has limited Wi-Fi. Please use for the purposes of card payments only.

  14. Stall holders must dispose of their own rubbish and ensure that your allocated space is left clean and tidy, leaving only the furniture provided by the organisers.

  15. Final set up details will be forwarded to each maker 2 weeks prior to the event.

  16. In the event that the National Festival of Making being cancelled due to force majeure including government / Public Health England advice to cancel due to a risk to health (such as prevention of the spread of coronavirus) then as far as possible an alternative date would be offered.

  17. If you need to cancel your stall booking, please let us know as early as possible.
    • Cancellation more than 8 weeks before the event a 50% refund payable
    • Cancellation less than 8 weeks before the event – no refund payable.